Shocking audio recordings revealed a Montgomery County, Maryland 911 dispatcher napping (and snoring) as a frantic women pleads for help.
This specific dispatcher was is an experienced uniform fire fighter who was 17 hours into a 24-hour overtime shift. Jeffery Buddle, the Union Rep for Fire Fighters, said while this seems like a long shift to someone who isn't used to it, this is a normal shift for Fire Fighters. It was also reported that this was the first time someone has ever fallen asleep during a 24-hour shift.
After noticing no help was being given, the transferal operator stepped in and got another dispatcher on the line. In the background of CPR instructions from the second dispatcher you can here the dispatcher snore at least 18 times. Eventually the original dispatcher wakes up, not realizing the women had been on the phone for four minutes.
The dispatcher was removed from the floor that night by his supervisor and is suspended with pay until the inquiry is finished.
What do you think of this story? (For more information check out the news video here)
No comments:
Post a Comment